• 1080p sPoE Security Camera kit

  • 720p sPoE Security Camera kit

Warranty & Return

RMA Request RMA Tracking

Before returning products to SHO, please first obtain an RMA (Return Merchandise Authorization) number. Sending a product back without an RMA number will significantly delay the RMA process. Please fill out the below RMA request form if your product is eligible for replacement or refund. Online RMA requests are usually processed within 2 business days. Once the RMA is created, you will receive an e-mail providing instructions on your next step.