Privacy Policy

Scope of this Notice

This Data Protection and Privacy Notice covers information that SHO Technologies Inc. and its subsidiaries and affiliates collect, use, share, and store, including personal information that can be used to personally identify you by itself or when combined with other information.

Your Permission

By using SHO products, including SHO web and mobile apps and cloud services, you give SHO permission to collect, process, and store data as described in this Data Protection and Privacy Notice. Your information may be transferred to and processed in the United States and in other countries where SHO operates.

Information that SHO Collects

Depending on the products and services you use, SHO may collect account details, device information, technical logs, recordings you choose to store, support records, and transaction details needed to fulfill purchases or subscriptions.

• profile and account information
• device configuration and network information
• logs, diagnostics, and app activity
• payment, shipping, and support records

Use of Data

We use data to provide and improve products and services, secure accounts and infrastructure, process payments, respond to support requests, personalize product experiences, and comply with legal obligations.

Transmission and Sharing of Data

SHO may share information with affiliates, service providers, distributors, payment processors, shipping partners, and legal authorities when necessary to operate the service, fulfill transactions, or comply with law.

Security

SHO uses administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

Cookie Notice

Our websites and applications use cookies and similar technologies to remember preferences, understand site performance, maintain sessions, and deliver relevant offers and analytics.

Notice Governs Use: Changes to Privacy Notice

When we update this notice, the revised version will be posted on the site with an updated effective date. Your continued use of the products or services after updates become effective indicates acceptance of the revised notice to the extent permitted by law.

Your Choices

You may be able to review, update, or delete portions of your account information, control marketing communications, and manage certain product permissions through the app, your account, or support.

Data processing, storage, and transfers where the GDPR applies

For individuals to whom the GDPR applies, SHO provides additional information regarding the controller of your data, lawful bases for processing, retention, transfer mechanisms, and the rights available to you under applicable law.

• access and portability
• correction
• erasure
• restriction or objection to certain processing

Questions

If you have questions about this notice or the handling of your personal information, please contact SHO through the support channels or privacy contact information provided on the site.